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Uphaar Fiesta

Privacy Policy

Last updated: 11 August 2026

Uphaar Fiesta ("we", "us", "our") values your trust. This Privacy Policy explains what personal information we collect when you visit or shop with us, how we use and protect it, and the choices you have. By using our website you agree to the practices described here.

Information We Collect

We collect information in the following categories:

  • Contact & account details — name, email address, phone number, billing and shipping addresses, and login credentials when you create an account.
  • Order & transaction details — items purchased, order value, personalization details you provide (names, dates, messages, photos for custom products), wishlist and cart contents.
  • Payment information — payments are processed securely by Razorpay. We never receive or store your full card, UPI or bank details on our servers.
  • Communications — messages you send us via email, WhatsApp, contact forms or customer support chats.
  • Device & usage information — IP address, browser type, pages visited and interactions on our site, collected automatically through cookies and analytics tools.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including custom and personalized products
  • Create and manage your account, and show your order history
  • Send order confirmations, shipping updates and delivery notifications
  • Respond to customer support requests and resolve issues
  • Improve our website, products and shopping experience
  • Send promotional offers and updates, only where you have opted in — you can unsubscribe at any time
  • Detect and prevent fraud, abuse or unauthorized activity

How We Share Your Information

We do not sell your personal information. We share it only where necessary to run our business:

  • With Razorpay, to process payments and refunds securely
  • With our courier and logistics partners, to deliver your order
  • With hosting, email/SMS and analytics providers who help us operate the website
  • Where required to comply with law, legal process or protect our rights

Cookies

We use cookies and similar technologies to keep you signed in, remember items in your cart, and understand how visitors use our site so we can improve it. You can control or disable cookies through your browser settings, though some site features may not work as intended.

Data Security & Retention

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data against unauthorized access, alteration or loss. We retain your information for as long as your account is active or as needed to fulfill orders, comply with legal obligations and resolve disputes.

Children's Privacy

Our website is not directed at children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

Third-Party Links

Our site may contain links to third-party websites, such as social media pages. We are not responsible for the privacy practices of those sites and encourage you to review their policies before sharing any information.

Your Rights

You can access, update or request deletion of your account information at any time from your account settings, or by emailing uphaarfiesta@gmail.com. We will not discriminate against you for exercising these rights.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will always reflect the most recent version.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, reach out to us: